At Novixa Appliance Care, we value the trust our customers place in us and are committed to protecting the personal information shared through our website and during the service booking process. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or use our appliance repair services.

By accessing this website or requesting our services, you agree to the practices described in this Privacy Policy.

Information We May Collect

When you contact us or request a service, we may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Residential or Service Address
• Appliance Type
• Details of the reported issue
• Any additional information voluntarily provided by you

We only collect information that is necessary to provide our services and communicate effectively with our customers.

How We Use Your Information

The information collected may be used for purposes including:

• Scheduling service appointments
• Responding to enquiries and support requests
• Providing appliance inspection, repair, and maintenance services
• Communicating appointment updates
• Maintaining customer service records
• Improving the quality of our services
• Complying with applicable legal obligations

Your personal information is used solely for legitimate business purposes.

Data Security

We take reasonable administrative and technical precautions to help protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to keep your information secure, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Disclosure of Information

Novixa Appliance Care does not sell, rent, or share your personal information with third parties for marketing purposes.

Your information may only be disclosed:

• When required to provide the requested service.
• To comply with legal or regulatory requirements.
• To protect our legal rights, property, or safety.
• To prevent fraud or unlawful activities.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality and understand visitor interactions.

Cookies help us enhance the user experience but do not collect sensitive personal information.

You can choose to disable cookies through your browser settings if you prefer.

Third-Party Websites

This website may include links to external websites for customer convenience.

Novixa Appliance Care is not responsible for the content, privacy practices, or security of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

Your Privacy Rights

You may contact us at any time if you wish to:

• Review the personal information you have provided.
• Request corrections to inaccurate information.
• Request deletion of your personal information where legally permitted.
• Ask questions regarding this Privacy Policy.

We will respond to reasonable requests as quickly as practicable.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

The updated version will be published on this page with immediate effect. We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us.

Novixa Appliance Care

Owner: M Latha

Address: No. 41, Kamarajar Colony, Thippampatti, Salem, Tamil Nadu – 636204

Mobile: +91 8925535523

Email:

• lathamurugan9389@gmail.com
• contact@novixaappliancecare.in

Disclaimer

Novixa Appliance Care operates as an independent third-party home appliance service provider. We are not an authorised service center and have no affiliation, partnership, sponsorship, or endorsement with any appliance manufacturer, brand, or trademark owner.

Any brand names, product names, logos, or trademarks that may appear on this website are used solely for customer identification and informational purposes.

Certain images published on this website are AI-generated illustrations intended to help visitors easily recognize appliance categories and understand the services we provide. These images are for reference only and do not imply any official relationship with any manufacturer or brand.